IMPROVE YOUR BUSINESS PROFITS IN 2018

Southwest Group will help you increase your profits.

Looking to enhance your profits in 2018.

2017 is behind us now. We are all looking forward to a better, more profitable year in 2018. Most small to medium business are looking forward to 2018. But, will it really be more profitable? Will sales increase and profits remain flat or even decline? As the business owner or chief executive you should make a review of your business organization and ensure everything is in place to enhance profitability.

The United States Chamber of Commerce statistics reveal 75% of all employees steal from their employer at least once. Over 50% of those employees steal multiple times from their employer. USCC statistics further reveal 33% of all small and medium business failures are directly related to employee malfeasance.

Here are some of the myths of small and medium businesses:
Myth 1: We are careful in the selection of our employees!
Naturally you are, but the majority of employees who steal are ‘first time offenders.’

Myth 2: We have our own security department!
Last year, a western regional bank suffered a number of “ski-mask” robberies. When the robber was finally caught, he turned out to be the bank’s Director of Security!

Myth 3: Our computer systems have the latest in anti-hacking systems.
That’s fine, but more than 65 percent of IT crime is traceable to insiders. Companies such as Target, VISA, Chick-fil-let, and many others had “high security measures” in place, but suffered enormous losses and damages from hackers.

Myth 4: Our cameras and undercover agents catch most shoplifters.
According to the National Retail Security Survey, 48 percent of merchandise losses are attributable to employees. Over 80 percent of retail organization’s shrinkage is directly attributed to employees, directly or indirectly.

Myth 5: Our procedures are foolproof.
Famous last words. Many of the largest frauds occur in companies who say precisely this. However effective the internal control and accounting system, it is not unbeatable.

Myth 6: We would not want to offend staff who have been with us for many years.
Thoughtful and considerate, but good employees rarely object.

Myth 7: We won’t be badly hurt by isolated incidents.
Perhaps not. But most large losses are caused by long-term, ongoing schemes that are cleverly hidden for years.

Myth 8: We have never suffered a theft by an employee.
That may be true, but the fact that you may never have had a fire or a vehicle involved in an accident, does not prevent you taking out property insurance. The first loss really hurts!

Myth 8a: We have never suffered a theft by an employee.
Maybe you have, but you don’t know it yet. U.S. businesses lose as much as $110M dollars a day due to employee-related crimes. However, most employee theft goes undetected.

Truth be told, the common philosophy of the small business owner is employee theft is part of the cost of doing business. Even when confronted with employee theft issues, the majority of small business owners will only terminate the associate involved. They will not prosecute or seek civil recovery of their losses. In today’s business climate they are doing themselves and other businesses a disservice.

The Southwest Group offers all business, resources to enhance their profits and protect their assets. The services available range from background investigations and pre-employment screening services of associates to internal and external theft investigations. We can conduct loss prevention and security audits of your organization. We will work to evaluate your programs. We will offer recommendations to eliminate or minimize identified risks and exposures. We will assist you with the development of a loss prevention / security program.

The Southwest Group can become part of your team, on call and always ready to assist with any situation. Contact the Southwest Group today to discuss your needs. Call us at 888-537-2079.

The Southwest Group looks forward to being of service to you!

Workplace Violence – Part Two

Do you have employees or customers that are prone to workplace violence?

Do you have employees or customers that are ticking time bombs?

In the first segment, it was discussed the importance defining and identifying workplace violence and related behavior.  In this segment we will discuss the foundation to prevention of incidents and response to incidents.

The first thing an organization must do is implement a policy on workplace violence.  The policy must define actions and activity that is prohibited in the workplace.   The policy must also firmly state the disciplinary action.  The policy must be a “zero tolerance” policy.  It is important is that all levels of management know the policy, sign off on the policy and support the policy 100%.

A secondary part of workplace violence prevention is conducting background checks on applicants.  This should include checks for criminal and civil history.  Verification should also be made with previous employers, educational institutions and references.  Background investigations combined with behavioral interviewing of applicants will help you hire the best candidate for the position.

It is also important your organization requires an employee to provide you with a copy of any Temporary Restraining Order (TRO) or Order of Protection (OOP).  By having an order in hand, on site security and management are aware of the situation.  Security and management are also alerted to the identity of the subject or subjects involved.  Having a copy on file assists local law enforcement if necessary.

It is very important that all of management and key individuals within an organization receive training on behavioral management.  This training will assist an organization with identifying employees that maybe of risk for workplace violence.  Management and supervisors should always be alert to changes in behavior, dress, absences and work performance.  These could be indicators of a much larger problem.  Not only will this assist with employees, but it will also help in identifying potential risks from visitors to the workplace.

Finally, does your organization have an Employee Assistance Program as part of benefits?  The access to such a program may assist with the retention of a valuable employee.

For assistance with a workplace violence program, contact the Southwest Group at 1-888-947-4717.